Terms of service

Please read these Terms and Conditions carefully before using our Service.

Interpretation and Definitions

Interpretation

Words with initial capital letters have meanings defined under the following conditions. The definitions provided will have the same meaning regardless of whether they appear in singular or plural form.

Definitions

For the purposes of these Terms and Conditions:

Affiliate refers to an entity that controls, is controlled by, or is under common control with a party, where "control" means ownership of 50% or more of the shares, equity interest, or other securities entitled to vote for the election of directors or other managing authority.
Account means a unique account created for You to access our Service or parts of our Service.
Country refers to: New York, United States.
Company (referred to as "the Company", "We", "Us", or "Our") refers to Vitalicious Ventures LLC, 235 Quentin Road, Suite ME, Brooklyn, NY 11223.

Device refers to any device that can access the Service, such as a computer, cellphone, or digital tablet.
Feedback means feedback, innovations, or suggestions sent by You regarding the attributes, performance, or features of our Service.
Substance, natural supplement, herbal product, or mineral resin refer to the items available for purchase through the Service.
Orders mean requests made by You to purchase "substance," "natural supplement," "herbal product," or "mineral resin" from Us.
Promotions refer to contests, sweepstakes, or other promotions offered through the Service.
Service refers to the Website.
Terms and Conditions (also referred to as "Terms") mean these Terms and Conditions, which form the entire agreement between You and the Company regarding the use of the Service.
Third-party Social Media Service means any services or content (including data, information, products, or services) provided by a third party that may be displayed, included, or made available through the Service.
Website refers to Shilajit Elixir, accessible at https://shilajitelixir.com.
You refers to the individual accessing or using the Service, or the company or other legal entity on behalf of which such individual is accessing or using the Service.
Acknowledgment
These Terms and Conditions govern the use of this Service and constitute the agreement between You and the Company. These Terms outline the rights and obligations of all users regarding the use of the Service.

Your access to and use of the Service is conditioned on Your acceptance of and compliance with these Terms and Conditions. These Terms apply to all visitors, users, and others who access or use the Service.

By accessing or using the Service, You agree to be bound by these Terms and Conditions. If You disagree with any part of these Terms, You may not access the Service.

You affirm that You are over the age of 18. The Company does not permit those under 18 to use the Service.

Your access to and use of the Service is also conditioned on Your acceptance of and compliance with the Company’s Privacy Policy. Please read our Privacy Policy carefully before using the Service.

Placing Orders for "Substance" or "Natural Supplement" or "Herbal Product" or "Mineral Resin"
By placing an Order through the Service, You confirm that You are legally capable of entering into binding contracts.

Your Information

To place an Order on the Service, You may be required to provide certain information, including but not limited to Your name, email, phone number, credit card information, billing address, and shipping details. You represent and warrant that You have the legal right to use any credit or debit card(s) or other payment methods related to any Order, and that all information You provide is accurate, complete, and up to date.

By submitting such information, You authorize us to provide this information to third-party payment processors to facilitate the completion of Your Order.

Order Cancellation

We reserve the right to refuse or cancel Your Order at any time for reasons including, but not limited to:

"Substance," "natural supplement," "herbal product," or "mineral resin" availability
Errors in product description, pricing, or Your Order details
Suspected fraudulent or unauthorized transactions
Your Order Cancellation Rights
You may return purchased "substance," "natural supplement," "herbal product," or "mineral resin" in accordance with these Terms and our Returns Policy. Please review our Returns Policy to learn more about your rights.

Returns are accepted only if the items are in the same condition as received, including all product instructions, documents, and packaging. Damaged or worn packaging will not be refunded. You are responsible for the condition of the items while in Your possession.

Refunds will be issued within 14 days of receiving the returned items, using the same payment method as used for the original Order. No fees will be incurred for the reimbursement.

The following items are not eligible for cancellation:

Personalized or customized "substance," "natural supplement," "herbal product," or "mineral resin"
Items that deteriorate rapidly or have passed their expiry date
Items that cannot be returned due to health protection or hygiene reasons, or that have been unsealed after delivery
Items that have been inseparably mixed with other products after delivery
Digital content not provided on a tangible medium, once performance has begun with Your express consent

Availability, Errors, and Inaccuracies

We constantly update our offerings of "substance," "natural supplement," "herbal product," or "mineral resin" on the Service. However, errors may occur in product descriptions, pricing, or availability. We do not guarantee the accuracy or completeness of any information and reserve the right to update or correct errors without prior notice.

Prices Policy

The Company reserves the right to revise prices at any time before accepting an Order. Prices may be revised after an Order is accepted if external factors such as government action, customs duties, shipping charges, or foreign exchange fluctuations affect the delivery.

Payments

All purchases of "substance," "natural supplement," "herbal product," or "mineral resin" require a one-time payment. Payment can be made via credit cards (Visa, MasterCard, American Express), debit cards, or online payment methods (e.g., PayPal). Payments are subject to validation by Your card issuer. If authorization is not received, we are not liable for delays or non-delivery.

Promotions

Promotions available through the Service may have separate terms. If You participate in any Promotions, please review the applicable rules. In case of conflicts, the Promotion rules will govern.

User Accounts

When creating an account, You agree to provide accurate, complete, and current information. Failure to do so may result in account termination. You are responsible for safeguarding Your account credentials and immediately notifying us of any unauthorized use.

Intellectual Property

The Service and its original content (excluding User-provided content) are the exclusive property of the Company and its licensors. Trademarks and logos may not be used without the Company’s prior written consent.

Your Feedback to Us

By providing feedback to the Company, You assign all rights, title, and interest in the feedback. If the assignment is ineffective, You grant the Company a non-exclusive, irrevocable, royalty-free license to use the feedback.

Links to Other Websites

 

The Service may contain links to third-party websites or services that are not owned or controlled by the Company. The Company is not responsible for the content or practices of these third parties and advises You to review their terms and privacy policies.

Termination

We may terminate or suspend Your Account without prior notice if You breach these Terms. Upon termination, Your right to use the Service will cease immediately. You may terminate Your Account by ceasing to use the Service.

Limitation of Liability

The Company’s liability is limited to the amount You paid for the Service or $100 USD, whichever is greater. We are not liable for any incidental, indirect, or consequential damages.

"AS IS" and "AS AVAILABLE" Disclaimer

The Service is provided "as is" without warranties of any kind. The Company disclaims all warranties, express or implied, regarding the Service, including but not limited to its operation, performance, or compatibility.

Governing Law

These Terms will be governed by the laws of New York, United States.

Dispute Resolution

You agree to attempt to resolve disputes informally by contacting the Company.

For European Union (EU) Users

EU consumers will benefit from mandatory consumer protection laws in their country of residence.

United States Legal Compliance

You warrant that You are not located in a sanctioned country or listed on any U.S. government prohibited list.

Severability and Waiver

If any provision of these Terms is found to be unenforceable, it will be modified to reflect the parties' intent, and the remaining provisions will remain in effect. Failure to enforce a right does not waive that right.

Changes to These Terms and Conditions

The Company reserves the right to modify these Terms at any time. If revisions are material, we will notify You at least 30 days prior to their implementation. Continued use of the Service after changes indicates Your acceptance of the revised terms.

Contact Us
If you have questions, you can contact us at:
Email: feedback@shilajitelixir.com